Terms & Conditions

Mailbox Service Agreement – Terms and Conditions

Ship Winchester, LLC (“Service Provider”) provides private mailbox services to individuals and entities (“Customer”) under the following terms and conditions. By signing this Agreement and using the services, Customer agrees to be bound by these terms.

1. Contract

By completing this Agreement and submitting United States Postal Service® (USPS) Form 1583, Customer appoints Ship Winchester, LLC as their agent for receipt of mail and packages through USPS and other common carriers, for the period of time paid in advance. Customer will retrieve mail at least once per week or make alternate arrangements with Ship Winchester, LLC.

2. Lawful Use

Customer agrees not to use mailbox services for any unlawful, illegitimate, or fraudulent purpose, or for any purpose prohibited by USPS. Each individual or entity receiving mail must complete a separate USPS Form 1583.

3. Keys

Service Provider may issue up to two (2) keys per mailbox. Keys remain the property of Ship Winchester, LLC and may not be duplicated. Additional keys may be provided for a fee. Possession of a key is deemed proof of authority to collect mail.

4. Delivery by USPS

Customer releases USPS and its representatives from liability once mail has been delivered to Ship Winchester, LLC. Handling, storage, or distribution beyond this point is the responsibility of Ship Winchester, LLC under this Agreement.

5. Delivery by Ship Winchester, LLC

Mail is considered delivered once placed in the Customer’s assigned mailbox. Ship Winchester, LLC is not responsible for loss, theft, or damage. Packages too large for the mailbox will be held for pickup and may require a signature.

6. Authorized Collectors

Customer is the primary Authorized Collector. Additional persons may collect mail only if listed and approved with proper identification per USPS requirements.

7. Identification

Customer must provide current, valid photo and address identification. Updated identification is required if documents expire or if the Customer changes their permanent address.

8. Forwarding

Customer must file a new USPS Form 1583 for any forwarding address changes. Ship Winchester, LLC does not provide forwarding services under this Agreement.

9. Compliance

Customer agrees to comply with USPS regulations, all applicable laws, and Service Provider rules. Failure to provide required information may result in termination of services.

10. Confidentiality

Ship Winchester, LLC will not disclose Customer information without consent, except when required by law or USPS regulation.

11. Authorized Recipients (Residential)

Each adult recipient must complete a separate USPS Form 1583. Minor children must be listed on the form. Mail for unregistered recipients will be returned as “Undeliverable.”

12. Authorized Recipients (Commercial)

For businesses, each employee receiving mail must be listed on USPS Form 1583. Mail for unregistered businesses or employees will be returned.

13. Restrictions

Only deliveries by USPS and recognized common carriers are accepted. No truck line deliveries, hazardous materials, or personal deliveries without chain of custody will be accepted.

14. Indemnity

Customer agrees to indemnify and hold harmless Ship Winchester, LLC from claims, damages, or liabilities arising from use of services.

15. Liability

Ship Winchester, LLC’s liability is limited to fees paid for unused service or $100, whichever is less. No liability is assumed for consequential or incidental damages.

16. Accountable Mail

Ship Winchester, LLC will accept certified, insured, registered, and restricted mail. C.O.D. charges must be paid in advance.

17. Fees

Mailbox fees must be paid in advance. Failure to pay may result in suspension or termination. No refunds or prorated fees are offered. Additional services may incur extra charges.

18. Addressing

Customer must use the correct USPS format, including “PMB” or “#” designation. Use of “Suite,” “Apt,” or other designators is prohibited.

19. End of Term

Upon cancellation or expiration, Customer agrees not to file a Change of Address Order with USPS. Ship Winchester, LLC does not provide forwarding for inactive accounts.

20. Failure to Pay

Failure to pay in advance will result in termination of services. Under USPS rules, Ship Winchester, LLC must continue to accept mail for 180 days but will not release it until all fees are paid in full.

21. Termination With Cause

Failure to comply with USPS or Service Provider rules may result in immediate termination. Suspicious activity will be reported to the U.S. Postal Inspection Service.

22. Auto-Renewal

Customer may elect auto-renewal by providing a payment method. Renewal occurs two (2) weeks prior to expiration at current rates. Written notice of cancellation must be provided 21 days prior to expiration.

23. Additional Services

Storage for mail/packages not placed in mailbox: $1 per day

Shredding of mail/envelopes: $0.15 per envelope

Scanning: $0.50 per sheet

24. Duration

This Agreement is valid for the paid rental term and any approved renewals.